Help Centre

Frequently Asked Questions

Everything you need to know about PlanScore, our scoring methodology, and how the process works. Can't find your answer? Use the contact form below.

Getting Started

Uploading Floor Plans

The Scoring System

Reports & Delivery

Payments & Refunds

48-Hour Delivery
Reports delivered within two business days
100% Independent
No affiliation with developers or agents
Responsive Support
We reply within one business day
Contact Us

Still have a question?

Send us a message and we'll get back to you within one business day.

Or email us directly at [email protected]

Ready to get your score?

Upload your floor plans and receive a professional PlanScore report within 48 hours.

Get Started